http://aspectpodcasts.12hna.com/assets/images/aspect_podcasts_300.jpg http://www.aspect.com/ Aspect Software will be hosting podcasts on new technologies, product updates, and best practices over the coming months. Keep checking back for new episodes. Aspect Software is the world's largest company solely focused on the contact center industry. http://www.aspect.com © ℗ 2008 Aspect Software, Inc. All Rights Reserved http://blogs.law.harvard.edu/tech/rss en-us Mon, 02 June 2008 01:00:00 -0800 Mon, 02 June 2008 01:00:00 -0800 Aspect Software will be hosting podcasts on new technologies, product updates, and best practices over the coming months. Keep checking back for new episodes. Aspect Software is the world's largest company solely focused on the contact center industry. Aspect Software will be hosting podcasts on new technologies, product updates, and best practices over the coming months. Keep checking back for new episodes. Aspect Software is the world's largest company solely focused on the contact center industry. Look for our Podcast in the iTunes Music Store Aspect Software, Unified Command and Control, Mike Sheridan, Contact center performance, Gary Barnett, Unified Contact Center Solutions, Call center, Routing,Reporting, Administration, Multisite, Multichannel Aspect Software spatterson@twelvehorses.com Aspect Podcasts clean This is the first episode in the Aspect Software Unified Command and Control podcast series. This first podcast hosted by Mike Sheridan, senior vice president of strategy at Aspect Software explains what Unified Command and Control is and how it can positively impact a company's contact center performance. http://www.aspect.com Tue, 25 September 2007 01:00:00 -0800 This is the first episode in the Aspect Software Unified Command and Control podcast series. This first podcast hosted by Mike Sheridan, senior vice president of strategy at Aspect Software explains what Unified Command and Control is and how it can positively impact a company's contact center performance. This is the first episode in the Aspect Software Unified Command and Control podcast series. This first podcast hosted by Mike Sheridan, senior vice president of strategy at Aspect Software explains what Unified Command and Control is and how it can positively impact a company's contact center performance. 7:49 Aspect Software, Unified Command and Control, Mike Sheridan, Contact center performance, Gary Barnett, Unified Contact Center Solutions, Call center, Routing,Reporting, Administration, Multisite, Multichannel Aspect Software clean In the second episode of the Aspect Unified Command and Control podcast series, Gary Barnett, Chief Technology Officer (CTO) at Aspect Software explains the specific benefits that the solution can bring to large contact centers. http://www.aspect.com Tue, 25 September 2007 01:00:00 -0800 In the second episode of the Aspect Unified Command and Control podcast series, Gary Barnett, Chief Technology Officer (CTO) at Aspect Software explains the specific benefits that the solution can bring to large contact centers. In the second episode of the Aspect Unified Command and Control podcast series, Gary Barnett, Chief Technology Officer (CTO) at Aspect Software explains the specific benefits that the solution can bring to large contact centers. 8:05 Aspect Software, Unified Command and Control, Mike Sheridan, Contact center performance, Gary Barnett, Unified Contact Center Solutions, Call center, Routing,Reporting, Administration, Multisite, Multichannel Aspect Software clean This is the first podcast in our Unified Communications for the Contact Center series, which provides background on what is Unified Communications, the role contact centers play within an organization’s unified communications strategy and discusses the benefits of Unified Communications for the Contact Center. http://www.aspect.com Mon, 02 June 2008 01:00:00 -0800 This is the first podcast in our Unified Communications for the Contact Center series, which provides background on what is Unified Communications, the role contact centers play within an organization's unified communications strategy and discusses the benefits of Unified Communications for the Contact Center. This is the first podcast in our Unified Communications for the Contact Center series, which provides background on what is Unified Communications, the role contact centers play within an organization's unified communications strategy and discusses the benefits of Unified Communications for the Contact Center. 6:36 Aspect Software, Unified Command and Control, Mike Sheridan, Contact center performance, Gary Barnett, Unified Contact Center Solutions, Call center, Routing,Reporting, Administration, Multisite, Multichannel Aspect Software clean This is the second podcast in our Unified Communications for the Contact Center series. This outlines the challenges businesses face when implementing a unified communications strategy. http://www.aspect.com Mon, 02 June 2008 01:00:00 -0800 This is the second podcast in our Unified Communications for the Contact Center series. This outlines the challenges businesses face when implementing a unified communications strategy. This is the second podcast in our Unified Communications for the Contact Center series. This outlines the challenges businesses face when implementing a unified communications strategy. 5:37 Aspect Software, Unified Command and Control, Mike Sheridan, Contact center performance, Gary Barnett, Unified Contact Center Solutions, Call center, Routing,Reporting, Administration, Multisite, Multichannel Aspect Software clean This is the third podcast in our Unified Communications for the Contact Center series. This podcast discusses why Aspect Software is uniquely suited to deliver Unified Communications for the Contact Center to organizations. http://www.aspect.com Mon, 02 June 2008 01:00:00 -0800 This is the third podcast in our Unified Communications for the Contact Center series. This podcast discusses why Aspect Software is uniquely suited to deliver Unified Communications for the Contact Center to organizations. This is the third podcast in our Unified Communications for the Contact Center series. This podcast discusses why Aspect Software is uniquely suited to deliver Unified Communications for the Contact Center to organizations. 6:05 Aspect Software, Unified Command and Control, Mike Sheridan, Contact center performance, Gary Barnett, Unified Contact Center Solutions, Call center, Routing,Reporting, Administration, Multisite, Multichannel Aspect Software clean This podcast provides information on the recently announced Global Strategic Alliance between Aspect Software and Microsoft to help deliver unified communications to contact centers around the world. http://www.aspect.com Mon, 02 June 2008 01:00:00 -0800 This podcast provides information on the recently announced Global Strategic Alliance between Aspect Software and Microsoft to help deliver unified communications to contact centers around the world. This podcast provides information on the recently announced Global Strategic Alliance between Aspect Software and Microsoft to help deliver unified communications to contact centers around the world. 5:31 Aspect Software, Unified Command and Control, Mike Sheridan, Contact center performance, Gary Barnett, Unified Contact Center Solutions, Call center, Routing,Reporting, Administration, Multisite, Multichannel Aspect Software clean